Alma and Primo VE Known Issues, July 24

Alma and Primo VE Known Issues, July 24

Error message

Notice: Trying to access array offset on value of type null in ctools_context_handler_get_render_handler() (line 68 of sites/all/modules/ctools/includes/context-task-handler.inc).
Submitted by tschwitz on Fri, 07/24/2020 - 2:16pm

CARLI has opened a support issue with Ex Libris regarding the slow response times of the "Get It" section of Primo VE record displays. The Ex Libris development team is actively investigating the issue for a cause and for solutions. CARLI staff are continuing to contribute examples of this issue to aid in the ongoing investigation. If you have details to share on response time problems in Alma or Primo VE, please submit those details in our I-Share Response Time Reporting Form.

Alma and Primo VE are currently active for all I-Share institutions.

Update, July 30, 2020

Ex Libris development teams have identified the root cause of the problem, and have planned to roll out an update on August 9, 2020.